CACI is looking for an Application Support Specialist to support FOIA case management and other information access solutions. You will provide full life-cycle support for multiple systems deployed in a U.S. Government environment, including software enhancements and fixes.
What You'll Do
- Troubleshoot issues impacting system operation and performance.
- Develop software modules to meet customer’s business requirements for new features, enhancement of existing capabilities, and correction of defects.
- Participate in project planning, system design, and implementation activities for new system capabilities and enhancement of existing functionality.
- Support the deployment and testing of software and respond to testing feedback.
- Make recommendations and advise on system improvements, automation, and risk management.
- Interface with other members of the team to ensure they have a clear understanding of system issues and requirements.
- Support the development of system and user documentation as well as other training materials as appropriate to promote adoption and use of the system.
What We're Looking For
- Experience performing application development in a .NET framework for applications with Oracle backends.
- Experience working with representative users to elicit and refine requirements for system enhancements and other system modifications.
- Demonstrated ability to access and query Oracle database data and objects using SQL Plus and SQL Developer.
- Demonstrated ability to perform application patching, troubleshooting, and performance analysis.
- Demonstrated possession of verbal and written communication skills to work independently and effectively with the users, stakeholders, and other team members.
- Reside within a commutable distance to customer site near College Park, MD.
- Six years of IT experience, plus a bachelor’s degree or an additional six years of experience.
- Possess Top Secret clearance and possess or be able to obtain DOE ‘Q’ access.
Nice to Have
- Experience managing virtual instances and system updates in an AWS environment using remote desktop.
Technical Stack
- .NET framework
- Oracle
- SQL
- SQL Plus
- SQL Developer
- AWS
Team & Environment
Work with a seasoned team of technical professionals.
Benefits & Compensation
- Compensation range: $114,600-$252,100
- Healthcare
- Wellness programs
- Financial benefits
- Retirement benefits
- Family support
- Continuing education
- Time off benefits
- Flexible time off
- Robust learning resources
Work Mode
This role is onsite in College Park, MD.
CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.
