Responsibilities
- Define and evolve the product vision for Agile+, Mire, and Common Sense
- Identify continuous-improvement opportunities across our development processes and tools
- Build and maintain a library of reusable components and best practices for the LAB
- Contribute to internal R&D initiatives and SIA's intellectual property
- Ensure the quality standards defined for the LAB translate concretely into client deliverables
- Translate studio and client needs into clear priorities for the internal products' roadmap
- Document and communicate the LAB's quality standards and development processes
- Support development teams across all studios without direct hierarchical authority — through coaching and example
- Coach and guide the development team through the LAB's and the SDLC's evolution from “doing” to “thinking,” notably through the adoption of agentic AI tools like IBM Bob
- Contribute actively to business development: demos, proposals, and RFPs showcasing our internal products, as well as promoting SIA online (social media presence) and in person (networking, events, volunteering)
- Help onboard new developers to the LAB's tools and practices
- Lead internal “Cool Stuff to Know” sessions on LAB products and best practices
- Maintain ongoing awareness of tools, methodologies, and technologies relevant to the LAB
- Contribute to solutions that are durable, robust, and well documented
- Take full ownership of LAB outcomes, with autonomy over product and quality decisions
- Manage the full lifecycle of internal products: prioritization, delivery, adoption, continuous improvement
- Support studio teams in achieving their quality goals, without taking over their work
Requirements
- Bachelor's degree in Computer Science, Software Engineering, or a related field
- 6 to 10 years of experience in enterprise application development
- Hands-on experience in several of the following areas: containers / clusters (Red Hat OpenShift, Docker, Kubernetes), CI/CD (Jenkins, Bamboo, UrbanCode, Buddy), monitoring (ELK, Logdna, Prometheus), development (NodeJS, Java, React), databases (CloudantDB, MongoDB, DB2, MySQL)
- Experience with product or backlog management (e.g., ClickUp) and Agile methodologies
- Full professional bilingualism in French and English, spoken and written
- Excellent communication skills, with the ability to translate technical issues for varied audiences
- Discipline, organization, and the ability to manage multiple concurrent priorities
- Integrity: you say what you mean and do what you say
- Leadership by example and technical credibility, not by title
- A collaborative mindset and a knack for building relationships across teams
- Systems thinking: you understand how technical and organizational components influence one another
- Structured problem-solving in the face of ambiguous challenges
- An agile learner, able to quickly absorb new tools and contexts
- Ability to influence project work without direct hierarchical authority, through credibility
- Ability to prioritize work across studios who may sometimes have conflicting needs
- 100% on-site presence to stay close to studio teams
- Communicate proactively with internal teams and external stakeholders
- Prioritize your work and career
- When working at client sites, adapt to the client's working hours and dress code as much as possible
- Continuously invest in your personal growth (which will require time outside of regular business hours for keeping current, learning, networking, team building, client/partner events and other corporate social activities)
- Be prepared for irregular hours and occasional travel (with overnight stays) to accommodate client expectations and deadlines
- Ensure that you have the personal agility to deal with unplanned needs; this comes with taking ownership over business outcomes (not output)
- Be “on call” and available in the event of client or project emergencies (yes, even while on vacation!)
- Plan vacations and time-off (maximum 2 consecutive weeks) during our summer and winter slow-down periods and outside of our blackout periods
Nice to Have
- Experience with AI or automation projects is an asset
Benefits
- Competitive salary
- Performance incentives
- Possibility of becoming a shareholder
- Comprehensive group insurance (medical, dental, disability, life)
- Retirement savings plan (RRSP)
- Dynamic, collaborative work environment
- Snacks and birthday celebrations
- Team events and social activities
Work Arrangement
On-site — Downtown Montréal — 1000 de la Gauchetière Ouest, 39th floor
How Your Performance Is Measured
- KPI Team Contribution Billing and delivery performance of the development team under your responsibility
- Utilization Rate Billable time utilization against target
- Delivery Quality Conformance rate to LAB quality standards across studio deliverables
- SIA IP Product Contribution Value generated by Agile+, Mire, and Common Sense in client engagements, beyond internal adoption alone
- Personal Billings Achievement of individual billing targets set for the role
- Product Roadmap Progress and delivery against defined priorities for LAB products
- Studio Satisfaction Structured feedback from development teams and studio leaders
- Business Development Contribution Involvement in demos, proposals, and RFPs tied to internal products, as well as promoting SIA online (social media) and in person (networking, events, volunteering)
- Visibility Participation in IBM TechXchange communities, internal presentations, and SIA brand contribution
The Consulting Environment: What to Expect Rewards
- Challenging and rewarding work with real impact: your decisions shape SIA products and influence client solutions.
- The opportunity to create value for high-profile private & public sector clients in a variety of industries & geographies, across all of SIA’s innovation studios.
- Significant autonomy over the vision and roadmap of SIA’s products and tools.
- The chance to work with leading-edge Ai and hybrid cloud tools and technologies for high performance.
- A dynamic and stimulating work environment based on Agile methodologies, diverse empowered teams and outstanding colleagues.
- The opportunity to work in a boutique IT consultancy and collaborate closely with IBM, one of the industry-leading enterprise technology companies.
- Accelerated growth and advancement.
- Excellent compensation, performance incentives and a comprehensive benefits package.
- A blended work/life environment and culture.
- Continuous learning and personal growth.
- An opportunity to build your business/social networks and soft skills.
Additional Information
- Language requirements: Full professional bilingualism in French and English, spoken and written
- Travel: Occasional, based on studio and client needs
- Hours: Irregular hours and occasional travel (with overnight stays) to accommodate client expectations and deadlines
- Work model: 100% on-site, five days per week
- Employment type: Full-time, permanent
- Reporting line: Not attached to any studio — a cross-cutting role within the LAB
