Allstate NI is hiring an Allstate Crisis Management Lead Consultant to strengthen our organizational resilience. You will be responsible for developing, maintaining, and executing the crisis management framework across the entire enterprise, ensuring effective planning, response, and recovery during critical events.
What You'll Do
- Establish strategic partnerships with cross-organizational business areas, including Business Continuity Management, Information Security, and Emergency Response Teams.
- Engage with AoR Chief Risk Officers to identify operational risks and agree on solutions to achieve program maturity.
- Ensure compliance with the Crisis Management Plan and overall plan preparedness.
- Assist the Enterprise Crisis Manager in developing and maintaining the enterprise-wide crisis management framework.
- Design and facilitate exercises to test crisis management plans and capabilities.
- Create and deliver training and awareness programs for enterprise Crisis Management.
- Act as part of the enterprise crisis management team, supporting response and recovery activities during events.
- Interpret industry best practices and changes to associated regulations like ISO 22361.
- Train organizational groups on the Crisis Management program, including consulting and building CM Plans.
- Serve as a liaison between Crisis Management, stakeholders, and organizational groups.
- Hold AoRs accountable to crisis management timelines and requirements.
- Coordinate the activation and functioning of the enterprise Crisis Management Team.
- Manage crisis management rosters and onboard new crisis members.
- Support the development and delivery of training and test cases for enterprise resilience.
- Monitor and report on the status and performance of critical business areas.
- Develop and deliver crisis management training programs and exercise simulations.
- Evaluate the effectiveness of training programs and make continuous improvements.
- Support the onboarding of new crisis management team members.
- Maintain training records and documentation.
- Monitor and analyze potential threats, incidents, and crisis events.
- Conduct after-action reviews and contribute to continuous improvement.
- Collaborate with other departments to ensure comprehensive incident management enterprise-wide.
- Support the development and execution of incident response plans and teams.
- Assist with tool maintenance, innovation, and development.
What We're Looking For
- Proven experience in crisis management, business continuity, or a related field.
- Strong understanding of crisis management frameworks and best practices.
- Excellent coordination, communication, and stakeholder management skills.
- Ability to design and facilitate training programs and crisis simulations.
- Experience with risk identification and regulatory compliance.
Nice to Have
- Bachelor's Degree
- 5 or more years of relevant experience
Benefits & Compensation
- Compensation: $90,700.00 - $153,925.00 annually.
It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited.
