ScorePlay is looking for an AI Orchestration Lead to transform how our AI-native company operates at scale. In this standalone role reporting directly to the CEO, you will sit at the intersection of engineering, strategy, and operations, building the blueprint for how ScorePlay works internally. Your mandate is to automate high-friction workflows and ensure AI compounds performance across every team as we grow.

What You'll Do

Build and maintain ScorePlay's AI playbook: which tools, which workflows, what 'good' looks like.
Define AI strategy in partnership with the CEO: where we go deep, where we standardize, what we skip.
Run a continuous horizon scan on frontier tooling and surface high-signal opportunities early.
Design and deploy multi-agent systems that automate high-volume, high-friction workflows across Sales, CS, Marketing, Finance, and People.
Own the technical architecture for how agents connect to our stack.
Build and iterate on internal tools and Claude-powered automations that reduce manual work and improve output quality.
Define benchmarks and run evals to measure agent performance: accuracy, reliability, cost, adoption.
Run structured weekly syncs with each Head of Department to challenge workflows, validate AI plans, and pressure-test roadmaps before execution.
Co-design function-specific agent strategies that get used, not just documented.
Build training materials and onboarding pathways so new hires are productive in our AI stack from day one.
Define the KPI framework for AI adoption across the company, with revenue per employee as the north star.
Audit the agent fleet: map every active agent, its permissions, cost, and impact.
Set guardrails to prevent agent sprawl — redundant tools, conflicting automations, unchecked API costs.
Report impact to the CEO and leadership on a regular cadence.

What We're Looking For

Hands-on experience building and deploying AI automations in a business context - not just prompting, actually shipping.
Comfortable with API integrations, workflow tools, and LLM orchestration patterns.
Able to evaluate and benchmark AI tools independently.
Strong cross-functional communication — equally effective in a Sales workshop and a technical review.
Experience in a high-growth SaaS or tech environment.
High bias for action; comfortable with ambiguity.
Fluent in both business and technology.
Understand that process change is fundamentally a people problem. Bringing along skeptics while pushing those moving too slowly is as central to this role as the technical work.
Prototype fast, iterate, and don't wait for perfect conditions.

Nice to Have

Familiarity with the Anthropic ecosystem is a strong plus.

Technical Stack

HubSpot, Notion, Slack, Linear, Granola, n8n, Claude/Anthropic API, Zapier, Make

Team & Environment

You will join a 50-person team as a standalone role reporting directly to the CEO. The natural evolution is a hub-and-spoke model with dedicated AI Orchestrators embedded in Sales, CS, Marketing, and Engineering.