Sago is looking for an AI Analyst to develop, test, and maintain agentic AI solutions that support our internal teams. This hands-on role focuses on translating automation needs into functional agents, driving efficiency across the business.
What You'll Do
- Build and configure agentic AI workflows using Microsoft Copilot Studio and related tools.
- Translate high-level automation requirements into actionable agent designs.
- Maintain and update existing agents to improve reliability, accuracy, and performance.
- Troubleshoot agent-related issues and apply fixes or enhancements.
- Assist in building automations that reduce repetitive tasks across business units.
- Perform data preparation, prompt tuning, and validation tasks.
- Assist in prototyping new AI solutions identified by the analyst's direct report.
- Monitor agent performance, logs, and usage data to identify issues or improvements.
- Maintain documentation for all agents, workflows, and processes.
- Prepare basic reports on agent performance and user feedback.
- Work closely with the Data team to ensure agents use correct and secure data sources.
- Support internal users when agent-related issues or questions arise—providing tier 1 support.
- Coordinate with content owners to ensure information is current, accurate, and structured for reliable agent responses.
- Assist with updating and maintaining knowledge sources used by AI agents.
What We're Looking For
- Strong analytical and problem-solving abilities.
- Ability to learn new technologies quickly, especially AI and automation tools.
- Basic understanding of data structures, workflows, or APIs.
- Clear written communication and documentation skills.
Nice to Have
- Experience with Power Automate or similar workflow tools.
- Familiarity with Microsoft Copilot or other AI/LLM tools.
- Exposure to databases or Dataverse concepts.
Technical Stack
- Microsoft Copilot Studio
- Power Automate
Benefits & Compensation
- Health, dental, and vision insurance.
- 401(k) with employer match.
- Paid time off and holidays.
Work Mode
This role is open to candidates located in the US.
Sago is an equal opportunity employer.
