Humana is looking for an Agency Management Professional 1 to join our team. In this contracting-focused role, you’ll prepare contract agreements for agents with Medicare carriers and maintain accurate records to support our mission of putting health first within a caring community.
What You'll Do
- Prepare contract agreements as requested for agents with Medicare carriers.
- Maintain accurate records of contracts.
- Perform set-up, loading, and preparation of carrier and vendor contracting documents and materials.
- Provide support to organizational, partner, and vendor accounts by responding to inquiries and resolving issues.
- Provide support to agents via telephone, email, and CRM accounts.
- Prepare and follow through on changes for existing contracts as requested.
What We're Looking For
- Prior health care industry experience in the areas of contracting or operations.
- Prior experience in an analytical support role utilizing all Microsoft applications to include Excel.
- 1+ years of experience in an administrative setting.
- Ability to multitask and navigate through 20+ portals.
- Excellent written and verbal communication skills.
- Keen attention to detail.
- Strong organizational and critical thinking skills.
- Must be passionate about contributing to an organization focused on continuously improving consumer experiences.
Nice to Have
- Associate's or higher-level degree.
- Strong experience working with provider contracts.
- Experience with CRM accounts.
Technical Stack
- Microsoft applications including Excel
- CRM accounts
Team & Environment
Work is managed and often guided by precedent and/or documented procedures/regulations/professional standards with some interpretation.
Benefits & Compensation
- Compensation: $48,900 - $66,200 per year
- Medical, dental and vision benefits.
- 401(k) retirement savings plan.
- Time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave).
- Short-term and long-term disability.
- Life insurance.
Work Mode
This is a remote position.
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status.




