ServiceNow is looking for an Advisory Solution Consultant to join our team. In this hands-on technical role, you will support solution sales for our Employee Experience, Customer Workflow, and ITX products, guiding revenue by developing and positioning product-specific solutions during sales cycles. You will be pivotal in achieving our sales goals by aligning ServiceNow solutions with customer needs.
What You'll Do
- Support product sales as a technical and domain expert for a client-facing sales team.
- Lead discovery workshops to determine customer challenges and give product demonstrations to align our solution with their needs.
- Answer product feature and technical questions from customers, channel partners, and colleagues.
- Provide feedback to product management about product enhancements to address customer needs.
- Share and learn best practices and re-usable assets with other Solution Consultants to enhance team quality and efficiency.
- Stay current on competitive analysis and market differentiation.
- Support marketing events including executive briefings, conferences, user groups, and trade shows.
What We're Looking For
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
- 7+ years of pre-sales solution consulting or sales engineering experience.
- Proficiency with the ServiceNow platform or technical expertise with cloud software solutions.
- Experience working collaboratively with product management, product marketing, partners, and professional services.
- Territory management skills, including pipeline building and working with Sales counterpart to guide execution excellence.
- Willingness to travel, as necessary.
Nice to Have
- Highly prefer candidates based in the Greater Toronto Area (GTA).
Technical Stack
- ServiceNow platform
- Cloud software solutions
Team & Environment
You will be a member of the Solution Consulting team, supporting solution sales.
Work Mode
This is a hybrid role located in AMS - North America and Canada.
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.
