Kerzner International is seeking a dedicated Human Resources Administrator for our One&Only luxury resorts in Dubai. You will join the team at One&Only The Palm, with flexibility to support operations across both One&Only The Palm and One&Only Royal Mirage. This role is central to fostering a positive workplace culture, managing essential workforce processes, and ensuring the consistent, warm service our brand is known for.
What You'll Do
- Greet external and internal clients, handling requests in a timely and efficient manner.
- Plan, coordinate, and deliver colleague engagement initiatives such as events, campaigns, and activities.
- Support programs that promote inclusion, wellbeing, recognition, and collaboration within the team.
- Act as a primary point of contact for colleagues regarding engagement activities and feedback.
- Help create and sustain a positive workplace culture aligned with company values.
- Design and create promotional materials for engagement activities, including posters, digital flyers, and internal announcements.
- Assist with maintaining workforce administration data and processes.
- Prepare reports as requested by the Cluster HR Manager.
- Manage all matters and maintain records related to opening bank accounts for new employees.
- Track new residence visas to send to the bank and update OASYS to change cash salary to bank transfer.
- Prepare salary transfer letters for employees requesting a bank loan or credit card.
- Track all final settlements and inform banks accordingly on a weekly basis.
- Answer various questions regarding bank-related issues and provide bank verification for employees.
- Receive all team member ATM cards from courier services and redistribute the card packs to each department.
- Maintain and ensure colleague files are up to date and that the file room is clean and organized.
- Record minutes at weekly HR meetings.
- Assist with colleagues' exit processes and procedures, including coordinating flight bookings.
- Liaise with exiting colleagues to sign Final Settlement & Visa Cancellation Forms and complete the Leaver Clearance Form.
- Prepare invoices, reports, memos, letters, and other documents using word processing, spreadsheet, and database software.
- Assist with planning special events.
- Handle the issuing of Colleague IDs and the preparation of letters, including Salary Certificates, NOC, and Service Letters.
- Prepare colleague files, ensuring all required documents are in order.
- Assist with all related HR administration issues.
- Perform all other duties as assigned by the Cluster HR Manager or Cluster HR Director.
What We're Looking For
- A professional and well-groomed demeanor.
- A passionate, personable, friendly, and dedicated approach to work.
- Proficiency in MS Excel, MS Word, MS Office Programs, and OASYS Software.
Technical Stack
- MS Excel
- MS Word
- MS Office Programs
- OASYS Software
Team & Environment
You will report directly to the Cluster HR Manager and the Cluster HR Director. You'll be part of a team that thrives on meticulous attention to detail and a warm, collaborative spirit, dedicated to creating exceptional experiences for both guests and colleagues.
Work Mode
This is an onsite position based at our luxury resorts in Dubai: One&Only The Palm and One&Only Royal Mirage.
Kerzner International is an equal opportunity employer.
