Scania Group is seeking an Administrative Backoffice Assistant for our Customer Delivery Center (CDC). In this role, you ensure invoices and warranty claims are processed correctly and punctually. You will collaborate closely with the Manager and supervisors of the CDC and report directly to the Operational Manager.
What You'll Do
- Process invoices correctly and on time.
- Handle warranty claims.
- Maintain close contact with the workshops you invoice for.
- Maintain overview and contribute to smooth administrative processes.
- Collaborate intensively with the Manager and supervisors of the CDC.
- Answer phone calls and emails, referring complex matters appropriately.
- Handle routine requests and prepare tailored responses.
- Prepare routine letters, memos, and reports.
- Provide support with MS documents, databases, and other departmental systems.
- Schedule appointments, organize meetings, and arrange travel.
- Receive and screen visitors.
- Support with simple purchasing tasks.
- Work according to organizational policies and procedures.
- Organize your own work schedule.
- Develop and maintain process and technical skills.
What We're Looking For
- MBO-level work and thinking capacity.
- Strong communication skills.
- Knowledge of common IT systems and various software packages.
Nice to Have
- Technical-commercial insight.
- Experience within the automotive sector.
Team & Environment
You will be part of a larger team of indirect functions, with a focus on planning and administration within the CDC team. You will report directly to the Operational Manager.
Benefits & Compensation
- A good gross monthly salary dependent on responsibilities.
- A fixed 13th month payment.
- 24 vacation days, 13 ADV days, or the choice to have them paid out monthly.
- Ample space and opportunity for your personal development.
Work Mode
This role requires onsite work.
Scania is an equal opportunity employer.
