Paired is looking for a Administrative Assistant for a U.S. Facility Management to build and maintain a reliable network of trade subcontractors nationwide. In this process-driven role, you will be the key link in onboarding qualified technicians to support operational service delivery.
What You'll Do
- Source subcontractors (electricians, plumbers, HVAC, general trades) in targeted U.S. cities using tools such as Yahoo Maps, Google Maps, and the Better Business Bureau.
- Identify small, local, owner-operated companies aligned with required price ranges and service expectations.
- Conduct short qualification interviews to assess commercial/industrial experience, availability, travel radius, pricing, and licensing.
- Document all relevant details in company spreadsheets and ensure accuracy of each subcontractor profile.
- Send subcontractor agreements, W9s, and insurance (COI) requirements to qualified vendors.
- Follow up consistently to obtain completed paperwork, verify compliance, and upload all documents to the internal server.
- Enter final subcontractor data into company software systems for operational use.
- Maintain a minimum of three qualified subcontractors per trade in every major metropolitan area, then expand into surrounding rural regions.
- Respond to urgent requests during business hours, including last-minute emergency work orders requiring immediate sourcing.
- Provide ongoing updates to operations and leadership on progress, gaps, and market coverage needs.
What We're Looking For
- Strong English communication skills, both written and verbal.
- Minimum 1-2 years of experience in sourcing, vendor management, recruiting, operations coordination, or call center outreach.
- High attention to detail with strong administrative and documentation skills.
- Ability to conduct structured phone interviews and evaluate trade qualifications.
- Proficiency with spreadsheets, shared drives, and document management.
- Strong follow-through and organizational discipline.
- Ability to work independently, manage a high outreach volume, and meet sourcing targets.
- Must be available for ad hoc tasks and urgent sourcing needs during the workday, including late-afternoon emergencies.
Nice to Have
- Prior experience in facility maintenance, construction trades, field services, or service operations.
- Familiarity with U.S. geographic regions, metropolitan areas, and trade licensing requirements.
- Experience working with small subcontractors or mom-and-pop service providers.
- Background in compliance documentation, contractor onboarding, or vendor qualification.
Work Mode
This is a fully remote position open to candidates based in Latin America.
