North American Partners in Anesthesia is hiring an Accounts Receivable Representative II to manage the accounts receivable lifecycle for assigned payers. In this remote role, you will focus on collections, coordinate patient responsibility transfers, and conduct insurance follow-up to ensure efficient revenue cycle operations.
What You'll Do
- Review, evaluate, and forward manual paper claims to payers requiring special handling.
- Document all billing activity on patient accounts, ensuring compliance with applicable regulations.
- Review claims for accuracy and coordinate with ancillary departments for audits and record reviews.
- Make corrections based on electronic payers' error reports to optimize the claims submission process.
- Pursue prompt follow-up on aged accounts, which may include helping to formulate written appeals.
- Accurately document all collection steps and follow-up actions taken on each account.
- Monitor claim rejections for trends and issues, reporting findings to leadership.
- Practice excellent customer service by answering patient and third-party questions about billing.
- Assist in reviewing and resolving credit balances.
- Participate in general or special assignments and attend required training.
What We're Looking For
- High school diploma or equivalent certification.
Nice to Have
- Associate degree.
- 2 to 4 years of customer service and/or business office experience in a medical setting.
- Knowledge of basic patient accounting processes and healthcare terminology.
Technical Stack
- MS Word
- MS Excel
Team & Environment
You will work under the direct supervision of the Collections Supervisor or Manager.
Benefits & Compensation
- Paid Time Off
- Health, life, vision, dental, disability, and AD&D insurance
- Flexible Spending Accounts/Health Savings Accounts
- 401(k)
- Leadership and professional development opportunities
Work Mode
This is a fully remote position (global).
North American Partners in Anesthesia is an equal opportunity employer.
