About the Role
Collaborates closely with clients to understand their technical challenges and business objectives, translating them into scalable, open-source-based solutions. Acts as a trusted advisor throughout the customer journey.
Responsibilities
- Engage with customers to assess technical needs and strategic priorities
- Design integrated solutions using open-source platforms and tools
- Support sales teams with technical expertise during customer engagements
- Present solution demonstrations and proof-of-concept deployments
- Translate business requirements into technical architectures
- Collaborate with engineering teams to address customer-specific challenges
- Provide guidance on migration strategies and implementation best practices
- Lead technical discussions with client stakeholders and IT teams
- Evaluate existing infrastructure to recommend optimization opportunities
- Assist in scoping projects and defining solution requirements
- Ensure proposed architectures align with security and compliance standards
- Coordinate with delivery teams to ensure smooth handoffs
- Stay current with emerging technologies and industry trends
- Contribute to solution documentation and reference architectures
- Support requests for proposals and technical evaluations
- Advocate for customer needs within the organization
- Monitor customer adoption and support ongoing technical engagement
- Troubleshoot solution design issues during deployment phases
- Facilitate workshops to uncover deeper business use cases
- Promote best practices in cloud, automation, and container technologies
Compensation
Competitive salary and benefits package
Work Arrangement
Hybrid work model with flexibility based on location and role needs
Team
Part of a global team focused on customer success and technical innovation
Why Join Us
- Opportunity to work with cutting-edge open-source technologies
- Be part of a culture that values collaboration and innovation
- Supportive environment that encourages professional growth
What We Offer
- Comprehensive health and wellness benefits
- Retirement savings and financial planning options
- Flexible work arrangements and paid time off
- Learning and development resources
Available for eligible candidates
