G2 is looking for an Account Manager, Strategic Enterprise to maintain and grow long-term customer relationships by providing solutions to meet their goals. You will be a quota-carrying teammate serving existing customers, leading multi-threading activities and renewals by helping clients understand how G2’s solutions help marketing and sales teams build their brand and generate demand.
What You'll Do
- Lead the renewal process with existing clients for upsell and cross selling.
- Drive expansion revenue by understanding and aligning G2 solutions to your client’s objectives.
- Negotiate contracts and close agreements to maximize profits.
- Create comprehensive sales plans that align G2 solutions with the specific objectives and growth strategies of each assigned client.
- Drive revenue through your book of business to ensure you deliver against customers' key performance metrics, with a strong emphasis on retention and growth.
- Prospect and unlock expansion revenue by educating contacts about how G2’s Marketing Solutions can help grow their business.
- Maintain existing clients through proactive outreach and relationship building.
- Build trust through relationships with key accounts and customer stakeholders, creating impactful and lasting relationships with executive sponsors.
- Develop and deliver concise sales presentations that integrate G2 into client strategies, both online and in-person when possible.
- Manage a portfolio of accounts with an emphasis on multi-threading and prospecting into new teams to sell G2’s full suite of products.
- Build and maintain your expertise in marketing strategy, planning, and tactics, including Account-Based Marketing (ABM), ROI methodologies, and Marketing & Sales Technology solutions.
- Support onboarding, handoff and maintenance calls to ensure successful and long lasting partnership.
- Work closely with Marketing, Sales, Product, Partnerships, and Customer Success teams to ensure a seamless and holistic approach to client engagement and satisfaction.
- Advocate and support your customers through partnering with the appropriate internal resources: Customer Success Managers, Solutions Consultants, Customer Support, and the G2 Research Team to provide a world-class customer experience.
What We're Looking For
- 8+ years of quota carrying sales or account management experience in a B2B environment.
- A proven track record of high performance, and experience exceeding sales targets.
- Experience presenting ideas, influencing decisions, and building strong executive-level relationships with c-level professionals.
- Outstanding presentation and communication skills.
- Ability to build rapport and collaborate with others within the company and externally.
- Understanding of negotiation techniques and the ability to handle negotiations with a client-focused mindset.
- The ability to learn quickly and work independently in a fast-paced environment.
- Must be willing to travel (25%).
Nice to Have
- Experience running a full-cycle SaaS renewal process alone, including proven success with cross-sell and upsell, is a significant plus.
Team & Environment
Work closely with Marketing, Sales, Product, Partnerships, and Customer Success teams.
At G2, we are committed to creating an inclusive and diverse environment where people of every background can thrive and feel welcome. We consider applicants without regard to race, color, creed, religion, national origin, genetic information, gender identity or expression, sexual orientation, pregnancy, age, or marital, veteran, or physical or mental disability status.
