About the Role
The Account Manager will be responsible for managing key accounts in China, focusing on driving revenue growth and customer satisfaction. This role involves strategic planning, relationship building, and ensuring client needs are met.
Responsibilities
- Develop and implement strategic account plans to drive revenue growth.
- Build and maintain strong relationships with key clients.
- Identify opportunities for upselling and cross-selling.
- Ensure client satisfaction through regular check-ins and addressing concerns.
- Collaborate with internal teams to deliver on client commitments.
- Monitor market trends and competitor activities.
- Prepare and present regular reports on account performance.
- Attend industry events and conferences to network and gather insights.
- Negotiate contracts and agreements with clients.
- Provide regular updates on account status and progress.
- Coordinate with sales and marketing teams to align strategies.
- Conduct regular business reviews with clients.
- Identify and mitigate risks associated with key accounts.
- Ensure compliance with company policies and procedures.
- Develop and maintain a pipeline of potential clients.
- Provide feedback to the product team based on client needs.
- Manage account budgets and financial projections.
- Participate in client onboarding and training sessions.
- Ensure timely delivery of client projects and services.
- Conduct market research to identify new opportunities.
- Provide input on pricing and discount strategies.
- Ensure client data is accurately maintained in CRM systems.
Nice to Have
- Experience in the mobile gaming industry.
- Familiarity with the Chinese gaming market.
- Knowledge of industry-specific software and tools.
- Experience in managing high-value accounts.
- Ability to work in a fast-paced environment.
- Strong presentation and public speaking skills.
- Experience in conducting market research.
- Knowledge of competitive analysis.
- Ability to manage multiple projects simultaneously.
- Experience in client retention strategies.
- Familiarity with data analysis and reporting tools.
- Knowledge of pricing and discount strategies.
- Experience in conducting business reviews.
- Ability to provide regular updates and feedback.
- Experience in coordinating with internal teams.
- Strong customer service skills.
- Ability to conduct market research.
- Experience in client onboarding and training.
- Knowledge of budget management and financial projections.
Compensation
Competitive salary and benefits package
Work Arrangement
On-site with potential for remote work
Team
Collaborative team environment with a focus on client satisfaction and revenue growth
What You'll Love About This Role
- Opportunity to work with a diverse and dynamic team.
- Chance to make a significant impact on the company's growth.
- Competitive compensation and benefits package.
- Supportive work environment with a focus on professional development.
- Opportunities for career advancement and growth.
Our Culture
- Innovative and collaborative work environment.
- Focus on continuous learning and development.
- Emphasis on work-life balance.
- Diverse and inclusive workplace.
- Commitment to excellence and customer satisfaction.
What We Offer
- Competitive salary and benefits package.
- Opportunities for professional development and growth.
- Supportive and collaborative team environment.
- Flexible work arrangements.
- Visa sponsorship for eligible candidates.
How to Apply
- Submit your resume and cover letter.
- Include relevant experience and qualifications.
- Highlight your skills and achievements.
- Provide any additional supporting documents.
- Ensure all information is accurate and up-to-date.
Equal Opportunity Employer
- We are an equal opportunity employer.
- We do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status.
- We value diversity and inclusion in the workplace.
- We are committed to providing a fair and equal employment opportunity for all candidates.
- We encourage all qualified individuals to apply.
Visa sponsorship available for eligible candidates
