Responsibilities
- Advocate for restaurant owners so that they maintain ownership of their mobile app or online presence
- Coach and educate restaurant owners on the best practices for their online ordering setup, backed by statistics and rigorous SEO testing by our product team.
- Work on projects and initiatives that improve our internal processes
- Impact the Owner platform design by providing relevant product feedback to our engineering team
- Partner and collaborate successfully with cross-functional teams
Benefits
- Comprehensive health coverage
- Unlimited PTO - plus extra fun perks!
Team
Team size: low hundreds. Structure: remote-first, global company headquartered in San Francisco, with a sales hub in Toronto
Additional Information
- Strong communication skills are a must to ensure alignment on expectations so that the restaurant has the highest quality mobile app and website launch, as soon as possible.
- Strong organizational skills are also vital because you’ll be balancing a portfolio of partners, all in different stages of the onboarding journey.
- This is a fast-paced, KPI-focused role so attention to detail is key – your days will be spent managing a high volume of inbound/outbound emails, calls, and SMS messages from your partners.
- This gives you a unique opportunity to perfect your time management and client-facing skills.
