This is a junior Account Manager / Business Development role at Streamhub Limited, based in Tokyo with hybrid working. The role combines account management and business development to improve revenues and act as a bridge between customers and the engineering team, in an international startup environment focused on adtech and data solutions.
What You'll Do
- Responsible for managing the ongoing product requirements from new and existing accounts by clarifying, documenting and prioritising
- Research and understand customer business problems, and communicate insights internally
- Participate in agile release cycles by supporting test checks, organising feedback, and coordinating with customer teams
- Provide proactive support and communications with customers
- Assist with the onboarding of new customers and projects
- Research competitors and industry trends
- Support tech partnerships channels for co-marketing and co-development opportunities
What We're Looking For
- 4+ years experience in a multi-stakeholder and/or customer-facing roles
- Ability to listen to customer needs in detail, discuss these needs internally, and actively present proposals to customers
- Basic understanding of how Analytics and data pipeline works in general: ETL, pipelines, APIs
- Comfortable working in small, collaborative startup environments
- Must be able to work permanently in Japan
- Native Japanese language proficiency
Nice to Have
- 4-5 years experience in media, data / analytics solutions, or in a related technology company
- Knowledge of analytics, metadata, or enterprise SaaS operations
- Experience in the media/advertising business
- Bilingual candidates with ability to work in English internally
- Ambition and capability to move and work from London or Bangalore offices for short-term and longer-term placements
Technical Stack
ETL, APIs, data pipelines
Team & Environment
Team size: 25-50. Startup with offices in London, Tokyo, and Bangalore. Reporting structure not specified.
Benefits & Compensation
- Eligible for share options after 1st year
- Paid leave: 28 days (including public holidays)
- Training budget
- 1 - 2 training visits to UK and Bangalore offices per year
- Potential placement in London or Bangalore for 6 months to a year
- Hybrid working with 3 days in office
- National insurance covered
- Equal employment opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status
Work Mode
Hybrid role based in Tokyo (Kamiyacho/Roppongi Ichome) with 3 days in office required.
We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
