About the Role
The role involves building and maintaining strong client partnerships, identifying opportunities for expansion, and coordinating with internal teams to deliver AI-driven services that meet customer needs.
Responsibilities
- Manage a portfolio of clients in the AI industry
- Develop strategies to increase account penetration
- Conduct regular business reviews with clients
- Identify upsell and cross-sell opportunities
- Serve as primary point of contact for client inquiries
- Coordinate with technical teams to ensure solution delivery
- Track and report on account performance metrics
- Negotiate contract renewals and expansions
- Maintain accurate client records in CRM system
- Collaborate with marketing on client-specific campaigns
- Gather client feedback to inform product development
- Resolve service issues promptly and professionally
- Stay informed about AI market trends and innovations
- Support onboarding of new clients within assigned accounts
- Ensure compliance with service level agreements
Nice to Have
- Master’s degree in a relevant discipline
- Prior experience in AI or machine learning companies
- History of exceeding sales targets
- Knowledge of cloud computing platforms
- Experience in global account management
- Fluency in a second language
Compensation
Competitive salary with performance-based incentives
Work Arrangement
Hybrid work model with flexible scheduling
Team
Collaborative team environment focused on client success
Why This Role Matters
This position plays a key role in shaping client success and driving sustainable revenue growth through strategic relationship management in a fast-evolving technology landscape.
What We Offer
Opportunity to work with cutting-edge AI solutions, professional development resources, health benefits, retirement planning, and performance bonuses.
Not available for this position
