Take ownership of a dedicated portfolio of A2P messaging clients, guiding long-term success through proactive relationship management and strategic planning. You will serve as the primary point of contact for key accounts, ensuring client satisfaction while identifying opportunities to expand engagement and deliver measurable results.
What You'll Do
- Lead regular account reviews, providing insights and performance reporting to support client objectives
- Develop trusted advisor relationships with stakeholders across global telecom organizations
- Collaborate with internal technical, product, and operations teams to resolve challenges and enhance service delivery
- Spot growth potential within existing accounts and execute targeted development strategies
- Contribute to refining account management processes by sharing field insights and proven approaches
Requirements
- Minimum of six years of account management experience in the A2P SMS sector
- Established network of contacts within the telecommunications industry
- Demonstrated ability to operate independently with a strong sense of ownership
- Strong interpersonal skills with a track record of building lasting client partnerships
- Skilled in analyzing data to inform decisions and solve complex issues
- Fluency in English required for global communication
Benefits
- Competitive salary package
- Remote work flexibility across time zones from GMT to GMT+4
- Exposure to international markets and cross-functional collaboration
- Work environment that values initiative, impact, and continuous improvement
- Opportunity to help shape the evolution of modern messaging infrastructure