About the Role
This role involves leading client relationships, overseeing campaign execution, and delivering performance insights to advertising partners across the Hong Kong market.
Responsibilities
- Lead client engagements for digital advertising programs
- Develop strategic campaign plans aligned with client goals
- Monitor performance metrics and optimize ongoing initiatives
- Serve as primary point of contact for key accounts
- Coordinate between internal teams and external stakeholders
- Identify growth opportunities within existing accounts
- Present quarterly business reviews and performance summaries
- Ensure client satisfaction and retention
- Translate business objectives into actionable media strategies
- Manage timelines and deliverables across cross-functional groups
- Advocate for client needs internally
- Stay current with digital advertising trends and platform updates
- Support onboarding of new clients
- Collaborate with sales on upsell opportunities
- Maintain accurate client documentation and reporting
- Drive adoption of platform features and tools
- Escalate technical or operational issues when required
- Conduct training sessions for client teams
- Gather feedback to improve service offerings
- Work closely with analytics to interpret campaign data
- Align account strategy with regional market dynamics
- Manage contract renewals and service expansions
- Coordinate with creative teams on ad content
- Ensure compliance with advertising policies
- Support crisis management during campaign disruptions
Compensation
Competitive salary with performance incentives
Work Arrangement
Hybrid work model
Team
Part of the Asia-Pacific client services division
About the Team
- This position supports the expansion of client services in the Asia-Pacific region.
- Team members collaborate across time zones to support multinational advertisers.
- Focus is on delivering scalable, technology-enabled advertising solutions.
- Culture emphasizes accountability, innovation, and client impact.
What We Offer
- Opportunity to work with leading brands in digital transformation
- Access to advanced advertising technology and training
- Career development paths in client leadership and strategy
- Inclusive work environment with global collaboration
Available for qualified candidates
