Voxidea is hiring a 03. Personal Injury Intake Specialist | Fully Remote | USD Payments

💻 Work from Home | Advance Your Career as an Intake Specialist in Personal Injury Law 💻 Join our dynamic team as an Intake Specialist and become the primary contact for individuals seeking legal support in personal injury cases. Serve as the crucial first point of connection, gathering case information, coordinating consultations, and delivering a compassionate professional client experience. If you're bilingual, meticulous, and passionate about helping others, apply today! 🚀✨ 🎯 What you will be doing: • Serve as the initial contact for potential leads via phone or email, providing a welcoming and helpful interaction. 🤝 • Gather critical information to understand client requirements and evaluate potential legal support. 📝 • Listen compassionately to individuals and direct them to appropriate resources within or outside the organization. 💬 • Complete necessary legal documentation and maintain detailed records of client interactions. 📋 • Schedule and coordinate consultations with legal professionals. 📅 • Follow up with clients to ensure comprehensive support and address ongoing needs. 🔄 • Manage administrative responsibilities including appointment scheduling, calendar management, and documentation organization. 📑 ✅ Our ideal candidate: • Possesses a bachelor's degree. 🎓 • Has 3+ years of experience in customer service, appointment coordination, or interpretation roles at contact centers. 💼 • Demonstrates exceptional skill in managing calendars and information flow with precision and efficiency. 📆✉️ • Brings previous experience in sales, customer service, or legal environments (preferred). 🏅 • Is bilingual in English (C1 or higher) and Spanish or Portuguese, with fluent spoken and written capabilities. 🗣️✍️ • Exhibits outstanding organizational and time-management capabilities. 🏅 • Maintains strict confidentiality when handling sensitive information. 🔒 • Permanently resides in Latin America. 🌍 • Owns a reliable laptop (Windows or Mac, 2017 or newer) with a stable internet connection. 💻 🎁 Why You'll Love Working with Us: • Long-Term Opportunities: Build a lasting professional relationship with our team. 🏆✨ • Fully Remote: Work from the comfort of your home—no onsite travel required. 🏡🌍 • Paid Time Off: Enjoy 2 weeks of paid leave and U.S. holiday recognition. 🏖️☀️ • Wellness Support: Access in-house psychological and wellness coaching services. 🌱💚 • Holistic Growth: Free access to coaching programs that support personal and professional development. 📚 • Exclusive Learning Access: Unlock free access to over 200 continuous improvement courses. 🎓📖 Take the next step in your career with our innovative team. Apply today and embark on an exciting professional journey! 🚀✨