Voyage Privé, a company driven by the purpose of helping members embark on unforgettable journeys, is hiring a Key Account Manager for Hotels. In this role, you will be responsible for managing relationships and negotiations with major national hotel chains, supporting cluster performance, and fostering strong partnerships across major European cities. You will report to the Purchasing Director and play a key role in defining strategy, managing partner relationships, and driving business development.
What You'll Do
- Define the National Hotel Chain Strategy: understand current partners and ecosystem, conduct benchmarking, submit commercial offers, and develop action plans with annual budgets.
- Set objectives, identify growth opportunities, and improve customer insights.
- Manage Relationships with Our Partners: negotiate commercial terms, anticipate partner needs, and address client complaints.
- Build long-term, trust-based relationships, support supplier action plans, and monitor daily performance and ROI.
- Manage communication between partners and internal clusters.
- Establish new relationships with potential partners aligned with group strategy.
- Work closely with the Supply team to maximize growth opportunities.
What We're Looking For
- Proven experience in key account management and commercial negotiation within the tourism or hospitality sector.
- Strong analytical mindset, proactive attitude, and results-driven approach.
- Excellent negotiation skills and ability to manage commercial relationships effectively.
- Ability to analyze market trends and identify growth opportunities.
- Strategic thinking and a collaborative mindset, with the ability to work cross-functionally on projects.
- Outstanding communication skills and the ability to build and maintain trust-based relationships with key partners.
- Proficiency with performance monitoring and analytical tools.
- Ability to thrive in an international and multicultural environment.
Team & Environment
You will report to the Purchasing Director and work closely with all clusters, the Global Buyers, and the Supply team.
Benefits & Compensation
- Engage in ambitious and rewarding projects within an organisation dedicated to professional development.
- Work from a modern, digitally advanced, and eco-conscious campus in the South of France.
- Immersion in a unique ecosystem connecting economics, sports, academia, and social initiatives.
- Access to on-campus gym facilities and exclusive access to a Padel court.
- Participation in company events (Company Breaks, Carnival, Annual Convention), meet-ups, talks, and complimentary tickets to Provence Rugby home matches.
- Exclusive travel discount of up to 20% off Voyage Privé offers.
Work Mode
This role offers a hybrid work mode based in Aix-en-Provence, France, with flexibility for up to two days of remote work per week. This can be accumulated to a maximum of one full week up to four times a year.
Voyage Privé is an equal opportunity employer.
