Responsibilities
- Drive Strategic Impact: Impact the product at the feature level while broadening influence by applying insights holistically across an entire experience and pillar.
- Execute End-to-End Research: Identify tasks and activities without guidance, and work with the team to prioritize research questions and create a research roadmap.
- Adapt research methodologies, shifting effectively between rapid, 'scrappy' approaches and comprehensive, in-depth studies, as necessitated by the specific research questions.
- Uplevel Insights: Provide recommendations that increase the knowledge of the team beyond a single project, moving from tactical to strategic insights.
- Influence Strategy: With guidance, start to influence product priority and strategy in addition to near-term design and product improvements.
- Apply Appropriate Methodologies: Use multiple generative and evaluative research methods to answer product and design questions, while articulating the limitations of different methodologies.
- Collaborate and Lead: Proactively establish yourself as the go-to research person for your product team and develop positive, trust-based relationships with partners.
- Drive Business Intuition: Contribute to the team's overall customer intuition and leverage competitive insights to propose features that enhance the product's edge.
- Perform other duties as assigned.
Requirements
- Proven Research Experience: 3-5 years of experience in UX research or a related field.
- Methodological Expertise: Experience with multiple generative and evaluative methods and the ability to draw appropriate conclusions from varied data types.
- Communication Skills: Ability to understand the needs of different audiences and adapt presentations and communication styles accordingly.
- AI Literacy: An understanding of how AI tools process and synthesize data, including risks such as bias and hallucinations.
- A Bachelor's or Master's degree in a related field (e.g., Psychology, Human-Computer Interaction, Journalism, Anthropology, Communication, Design, etc.) or equivalent practical experience.
- Legally eligible to work in Bulgaria on an ongoing basis.
- Fluency in English is required.
