Suncorp Bank, part of the ANZ Group, is seeking a UX Designer to join our Design & Content Management domain. You will lead user experience design activities within a multidisciplinary team to shape and deliver seamless customer journeys across digital channels, including mobile apps, web apps, and marketing communications.

What You'll Do

Plan and conduct qualitative and quantitative research to understand customer needs.
Define and refine user journeys and flows aligned to business and customer goals.
Translate insights into actionable design opportunities, providing clear rationale for decisions.
Facilitate ideation and design sessions with stakeholders and end-users.
Apply IA principles to structure interfaces that support usability and content clarity.
Design and iterate low- to high-fidelity prototypes using Figma.
Lead usability testing and apply findings to improve the user experience.
Work closely with developers, product owners and content teams to align on delivery.
Apply and contribute to ANZ’s Design System.
Ensure accessibility and inclusive design principles are embedded (WCAG 2.1).
Share knowledge and uplift the capability of team members and peers.

What We're Looking For

6 to 8 years of experience in UX design across digital experiences and platforms.
Ability to design user flows, journeys, and create low to high-fidelity prototypes.
Proven experience working closely with developers to translate design into implementation.
Proficiency in Figma, Figjam, and Adobe Creative Cloud.
Strong understanding of human-centred design and accessibility (WCAG 2.1).
Ability to synthesise user research and translate insights into actionable design outcomes.
Experience collaborating with cross-functional teams including developers, product owners, and other designers.
Excellent communication, storytelling and influencing skills.
Experience applying and contributing to a design system.
Proven expertise in designing for multichannel ecosystems with consistency across platforms.
A growth mindset, adaptability, and a commitment to delivering value.

Nice to Have

Experience in financial services, consulting, or enterprise environments.
Familiarity with content design, service design, or product experimentation.
Awareness of technical constraints and experience collaborating in agile product teams.
Experience working across web and mobile platforms.
An interest in design tokens, or scalable documentation practices.
Exposure to accessibility testing or inclusive usability sessions.
Understanding of agile product development practices.

Technical Stack

Figma
Figjam
Adobe Creative Cloud

Team & Environment

You will be part of the Design & Content Management domain, working within a multidisciplinary team.

Benefits & Compensation

Access to health and wellbeing services.
Flexible working options, including hybrid work (where the role allows it).

Work Mode

This role is based in Bengaluru and follows a hybrid work model.

We foster a culture where people feel they can be themselves and 90 percent feel they belong. A growth mindset is at the heart of our culture. We are a place where big things happen as we work together to provide banking and financial services across more than 30 markets.