Responsibilities
- Execute transactional tasks, manage complex appeals, draft decline letters, and resolve application discrepancies or medical impairment inquiries.
- Lead Post Issue Audits (PIA), manage MIB (Medical Information Bureau) reporting, and conduct partner reviews to ensure adherence to carrier and regulatory guidelines.
- Review applications for accuracy prior to FNOL (First Notice of Loss) submission, manage claim status changes in the Admin Portal, and maintain consolidated claims reporting.
- Act as the primary technical point of contact for carrier inquiries, facilitate reinsurance meetings, and manage data vendor audits (e.g., Milliman).
- Manage the general underwriting mailbox to improve response times and collaborate with the CX team on 'Future Feature' requests and Gen-AI tool testing.
- Maintain travel advisories, monitor OFAC watchlists, and provide backup for general operations and reporting.
Requirements
- 2+ years in underwriting (Insurance/Financial Services) with a focus on claims or technical underwriting.
- Deep understanding of FCRA, OFAC, MIB coding, and medical impairment risk evaluation.
- Advanced Microsoft Excel skills; experience with underwriting workbooks, Admin Portals, and Milliman reports.
- Strong ability to investigate disputed data, audit complex files, and interpret evolving carrier guidelines.
- Proven ability to draft legally compliant correspondence and manage high-level relationships with external carriers and reinsurers.
Benefits
- Competitive salary and equity based on role
- Policies and managers that support work/life balance, like our flexible paid time off and parental leave programs
- 100% paid-premium option for medical, dental, and vision insurance
- Lifestyle stipend to support your physical, emotional, and financial wellbeing
- Flexible work-from-home policy and open to remote
- Remote and WFH options, as well as a beautiful, state-of-the-art office in Dallas’ Deep Ellum, for those who prefer an office setting
- Employee-led diversity, equity, and inclusion initiatives
Work Arrangement
Hybrid
Additional Information
- Bestow uses E-Verify to confirm the employment eligibility of all newly hired employees.
- To learn more about E-Verify, including your rights and responsibilities, please visit E-Verify.gov.
