Saama Technologies Inc is hiring a part-time Quality Assurance Specialist for The IMA Group. This remote role focuses on ensuring the highest standards of accuracy and quality in medical documentation. You will meticulously review reports and addenda generated by a physician panel.
What You'll Do
- Review IME reports, addenda, peer reviews, and other documentation to ensure accuracy, completeness, and adherence to formatting guidelines.
- Address issues in referral letters and ensure all quality assurance expectations are exceeded.
- Process revisions, follow up on pending changes, and re-review corrected reports to maintain high-quality standards.
- Communicate effectively with team members and supervisors, providing regular updates on report status and managing addendum requests from start to finish.
- Monitor deadlines, including urgent client requests, to ensure timely report completion and release.
- Deliver exceptional customer service by addressing client issues promptly and streamlining communication with all stakeholders involved in the IME and file review process.
What We're Looking For
- Associate degree required.
- 1-3 years of related experience in claims management or quality assurance.
- At least 1 year of experience in Disability claims.
- Excellent attention to detail.
- Ability to learn client guidelines thoroughly and work on tight turnaround times.
- Proficient in Microsoft Word.
Nice to Have
- Bachelor’s degree preferred.
- Clinical background highly desired.
- Additional experience in Worker’s Compensation is desired.
- Experience with Microsoft Excel also desired.
Technical Stack
- Microsoft Word
- Microsoft Excel
Benefits & Compensation
- Hourly rate ranges from $25 to $28, based on experience.
Work Mode
This is a fully remote, part-time position.
The IMA Group is an Affirmative Action/Equal Opportunity Employer.
