The IMA Group is hiring a Part-Time Tier 1 Scheduler to join a community committed to making a difference. In this role, you will ensure the efficient and accurate scheduling of medical and psychological examination appointments.
What You'll Do
- Coordinate and schedule appointments for clients, ensuring accuracy and adherence to established protocols.
- Interface with clients, healthcare professionals, and internal staff to facilitate seamless scheduling and address inquiries.
- Accurately enter and maintain scheduling information in the company's database, ensuring up-to-date and organized records.
- Proactively identify and resolve scheduling conflicts, working collaboratively with team members to find efficient solutions.
- Maintain detailed and organized records of scheduled appointments and related communication.
What We're Looking For
- High school diploma or equivalent.
- One year of clerical and telephone experience.
- Proficiency with computer hardware and software.
Nice to Have
- Bilingual in English and Spanish.
- Previous experience in scheduling or customer service roles.
Benefits & Compensation
- Compensation: $16 per hour
- 401k plan with employer matching
- LTD
- STD
- Flexible Spending Account
- Voluntary Life
- Voluntary ADD
- Company-paid Life Insurance
- Company-paid ADD coverage
Work Mode
This is a remote position.
The IMA Group is an Affirmative Action/Equal Opportunity Employer.
