Company is hiring a Technology and Reporting Analyst to support our critical Open Reporting program, a key component of the global Ethics & Compliance framework. In this role, you will configure, customize, and optimize reporting solutions to enable enterprise-wide transparency and accountability.
What You'll Do
- Configure and maintain our Open Reporting SaaS solution, including Case IQ and YellowFin.
- Manage user roles, permissions, workflows, and system settings to align with business needs and data governance policies.
- Collaborate with IT, compliance, and business stakeholders to optimize platform usability, integration, and scalability.
- Research, design, and implement innovative methods for analyzing Open Reporting data to enhance decision-making and support compliance objectives.
- Design, develop, and maintain custom reports and dashboards to provide visibility into reported concerns, trends, and resolution status.
- Conduct regular audits of data accuracy, completeness, and consistency.
- Translate business requirements into reporting specifications and ensure timely delivery of insights to leadership.
- Partner with stakeholders to define KPIs, metrics, and report frequency.
- Monitor system performance and escalate technical issues to vendors or internal IT teams.
- Participate in testing and rolling out new features or system enhancements.
- Ensure compliance with data privacy, security, and retention policies.
- Act as the subject matter expert for the Open Reporting system and its reporting capabilities.
- Train end users on navigating reports and interpreting results.
- Develop clear documentation, including user guides and reporting standards.
- Engage across functions to implement unified and centralized reporting solutions.
What We're Looking For
- Bachelor’s degree in Information Systems, Data Analytics, Business, or a related field.
- 2–4 years of experience in reporting analysis, business intelligence, or system configuration, preferably in compliance, HR, or risk domains.
- Proficiency in data visualization and reporting tools such as Power BI, Tableau, or Excel.
- Strong analytical and problem-solving skills with high attention to detail.
- Excellent verbal and written communication skills.
Nice to Have
- Familiarity with enterprise data sources (HRIS, CRM, ticketing systems) and data integration methods like APIs and ETL.
- Experience working with confidential and sensitive data.
- Understanding of compliance, ethics, or corporate integrity programs.
- Experience with YellowFin.
Technical Stack
- Case IQ, YellowFin, Power BI, Tableau, Excel, APIs, ETL
Work Mode
This is a fully remote position.



