miro Personalvermittlung is hiring a Technischer Support (m/w/d) After Sales

Our client operates within the electronics sector, specializing in cutting-edge solutions for energy efficiency and grid stability optimization. With extensive experience and superior quality standards, they provide globally implemented technologies for industrial applications. Through direct placement, we are seeking a Service Employee / Technical Support (m/f/d) After Sales in the Freiburg region Tasks - Telephone and written support for customers and service teams regarding technical inquiries - Investigation, limitation, and resolution of technical disruptions - Guidance for commissioning and application of technical devices and systems - Creation of technical documentation and structured error analyses - Performing remote maintenance and diagnostic procedures - Escalation of complex support cases to specialists or field service - Development of proposals and cost estimates for maintenance and replacement parts Qualifications - Completed technical training, e.g., as an Electronics Technician, Mechatronics Technician, or equivalent - Preferably initial experience in technical customer service or maintenance - Proficient with MS Office; knowledge of ERP systems (e.g., ABAS) advantageous - Strong German and English language skills, both verbal and written - Pronounced technical understanding and communication strengths - Enjoyment of teamwork and solution-oriented customer interactions Benefits - Diverse and exciting challenges within a company with tradition and future potential - Permanent employment contract with long-term perspective - Attractive compensation package and benefits (including company pension) - Flexible working hours and 30 days vacation annually - Regular employee events and close collaboration in a well-coordinated team - Comprehensive onboarding, development opportunities, and consistent training We look forward to your application! Updated: 3 days ago Job ID 15254936 Liebwein Personnel Management and Services GmbH 11-50 Employees Personnel Consulting and Placement