Stedi is hiring a Technical Writer to join our marketing team, focused on creating clear, accurate technical content for developers and technical teams in the healthcare space. You will be instrumental in explaining complex healthcare billing workflows and technical systems.
What You'll Do
- Research topics customers want to learn about, sourcing ideas from support requests, sales calls, demos, Slack community posts, and internal experts.
- Produce and publish written technical content including blog posts, email newsletters, changelog entries, social media posts, sales one-pagers, presentations, and website copy.
- Measure content impact by analyzing outputs like inbound leads and adjust strategy as needed.
What We're Looking For
- An expert technical communicator who can write high-quality technical content and explain complex workflows in plain English.
- A builder who loves to design and scale systems, comfortable experimenting with new technology and tools including AI.
- Someone technically comfortable making REST API requests, writing scripts, building demo apps, and using the command line.
- A fast producer who can create compelling, digestible technical content in a day or less.
- A voice of the customer with a knack for figuring out what matters to customers and prospects.
- A self-starter who creates and executes their own work, owning content production from ideation to publication and measurement.
- A fast-paced individual who matches organizational pace, responds with urgency, communicates status, and asks for help.
- A detail-oriented person who thrives on specifics.
We are an equal opportunity employer.
