Requirements
- BSc or MSc degree in Telecommunications, Computer Science, Electronics, or a related field
- 3+ years of experience in customer support and testing of network protocols/telecommunication systems
- Strong knowledge of Wi-Fi standards, broadband applications, and host stack protocols (IPv4/IPv6/TCP/UDP)
- Advanced Linux skills and familiarity with database solutions (MySQL, Oracle)
- Excellent communication and interpersonal skills with a collaborative mindset
- Fluent in English
Nice to Have
- Experience with 4G/5G technologies, 3GPP specs, field testing, and debugging tools (Wireshark, QXDM)
- Familiarity with VMware setup and CRM tools for customer support is a plus
Additional Information
- Fluent in English; additional languages are an advantage
- Remote work is not allowed
- Onsite service work may be required
- Participation in industry events, trade shows, and technical conferences
