Concentrix is looking for a Technical Support Advisor fluent in Portuguese to provide technical assistance for a world-leading software development company. This remote role focuses on delivering software support with a high degree of professionalism.
What You'll Do
- Provide technical assistance to customers
- Handle diverse customer situations with empathy and professionalism
What We're Looking For
- Excellent interpersonal and communication skills in Portuguese (native) and English (advanced)
- Ability to handle diverse customer situations with empathy and professionalism
- Critical and logical thinking for effective problem solving
Nice to Have
- Training or experience in IT technologies/products, especially in Cloud technologies or products related to Office, Outlook, Onedrive, Exchange, Sharepoint, Lync Server, Microsoft Windows
Technical Stack
- Cloud technologies
- Office, Outlook, Onedrive, Exchange, Sharepoint, Lync Server
- Microsoft Windows
Benefits & Compensation
- Excellent work environment (multicultural)
- Good work-life balance
- Extensive training on the product and technologies
- Important possibilities for development and promotion within the company, nationally and internationally
Work Mode
This is a remote position, open to candidates based in Spain.
We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.
