Remote (Country) Full-time

H.B. Fuller is hiring a Technical Service Representative II

About the Role

As a premier global adhesives enterprise, H.B. Fuller (NYSE: FUL) creates cutting-edge, functional coatings and sealants that elevate product quality, safety, and performance in everyday items. Established in 1887, with anticipated 2024 revenues reaching $3.6 billion, our commitment to "Connecting What Matters" is embodied by over 7,500 worldwide team members who partner with clients across 30+ market segments in 140+ countries, designing specialized solutions that drive transformative innovations for diverse end markets. Explore further at www.hbfuller.com. Provide comprehensive technical service support for South China operations, encompassing: 1. Conducting on-site trials 2. Delivering consistent technical assistance for key customer accounts 3. Addressing and resolving customer complaints H.B. Fuller champions equal employment opportunities and takes pride in cultivating an inclusive workplace environment where global employees are valued, understood, and respected. All qualified candidates will receive fair employment consideration, irrespective of race, color, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic. H.B. Fuller maintains a strict policy of not accepting unsolicited resumes from recruitment agencies, employment firms, or staffing organizations. To establish business collaboration, a formal written service agreement must be executed by Human Resources before submitting candidate information. Without a signed agreement, H.B. Fuller assumes no obligation for fee or compensation payments.

Required Skills
Technical SupportCustomer ServiceProblem SolvingOn-site TroubleshootingCommunication SkillsProduct KnowledgeClient Relationship ManagementComplaint ResolutionTechnical DocumentationAdhesive Technology
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About company
H.B. Fuller

As the largest pureplay adhesives company in the world, H.B. Fuller’s innovative, functional coatings, adhesives and sealants enhance the quality, safety and performance of products people use every day. Founded in 1887, with 2024 revenue of $3.6 billion, our mission to Connect What Matters is brought to life by more than 7,500 global team members who collaborate with customers across more than 30 market segments in over 140 countries to develop highly specified solutions.

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Job Details
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Posted 4 months ago