Responsibilities
- Execute projects as the single point of contact spanning multiple organizations, track progress, and ensure the successful completion of all milestones, metrics, and final deliverables
- Manage the tracking and planning of customer requests, then collaborate with our engineering teams to ensure that we always deliver
- Keep our incredibly talented and rapidly growing engineering team productive by planning requirements, identifying risks, managing a calendar of deliverables, and communicating a ton with a lively sense of humor
- Provide regular touchpoints with internal teams to update them on customer use cases and workflows that our current software solutions do not yet provide a solution for. Track all outstanding QA issues and partner with QA to ensure resolution
- Continuously engage customers to understand further pain points and areas for more project engagements. Evaluate project timings with customers and adjust resource needs based on their feedback
Requirements
- A Bachelor’s or Master's degree in Engineering, Computer Science, or a related technical field
- 5+ years of experience working within engineering, project management, or product teams
- 4+ years of experience in a TPM or TAM(Technical Account Manager) role at a fast-paced software company
- Strong experience managing complex releases with international and cross-functional stakeholders (both internal and external)
- Excellent written and verbal communication skills in both Korean and English; comfortable managing customer expectations and technical requirements
Nice to Have
- Knowledge in both software and hardware aspects of software development.
- Experience directly managing or leading teams of engineers in a formal leadership capacity
- Has worked with commercially available tools (JIRA, etc.)
- Professional project management certification
- Proven track record of leading complex programs involving 15+ software and hardware engineers.
- Direct experience in the autonomy development domain (e.g., ADAS, robotics, sensors, or simulation).
- Is gifted with an ability to execute thoughtfully and efficiently, with a “no task is too big or too small” mindset to get the job done
