Applaudo Studios is seeking a technically fluent, execution-oriented Technical Product Manager to thrive at the intersection of product, engineering, and stakeholder management. You will own the product backlog and drive cross-functional project delivery in a fast-paced Agile environment.
What You'll Do
- Own and maintain a well-groomed product backlog, writing user stories and acceptance criteria aligned with business needs.
- Lead cross-functional project delivery and serve as the team’s single point of accountability for quality and progress.
- Act as the primary coordination point between internal engineering teams and external API or integration partners.
- Translate business and partner requirements into clear functional and technical specifications.
- Manage intake, triage, prioritization, and assignment of technical issues, defects, and enhancement requests.
- Support onboarding of API and integration partners, including requirements gathering, environment setup, testing, and go-live.
- Facilitate Agile ceremonies and cross-functional working sessions with internal and external teams.
- Collaborate with engineering teams to analyze logs, error reports, and support tickets to diagnose and resolve issues.
- Deliver weekly status reports to stakeholders covering milestones, risks, and blockers.
- Present change requests to the Change Advisory Board.
- Coordinate and support UAT and partner validation activities.
- Track delivery progress, dependencies, and risks across multiple concurrent initiatives.
- Provide direct user support when required, including troubleshooting, feature walkthroughs, and discovery sessions.
- Leverage AI tools to improve workflows, documentation quality, and delivery speed.
- Identify opportunities to improve onboarding, support, and issue management processes through standardization and automation.
What We're Looking For
- Strong fluency in Agile and Scrum, including backlog ownership, sprint ceremonies, user story writing, and acceptance criteria definition.
- Strong product ownership mindset, with the ability to prioritize effectively, champion quality, and drive the Definition of Done.
- Proven ability to act as a liaison between engineering teams, business stakeholders, and external technology partners.
- Excellent technical communication skills, translating business requirements into technical language for audiences at all levels.
- Working knowledge of REST APIs, JSON, and authentication concepts, including error handling, log review, and defect triage.
- Hands-on experience with Jira or Azure DevOps for backlog management, issue tracking, and release coordination.
- Strong documentation skills covering requirements, epics, user stories, workflows, and integration touchpoints.
- Active user of AI tools and copilots, with a practical focus on improving workflows and engineering productivity.
- Highly self-managed, with strong ownership and proactive risk identification across concurrent initiatives.
- Strong empathy and curiosity for customer and partner problems, with a practical and solution-oriented mindset.
- Advanced English proficiency with conversational fluency to collaborate effectively with US-based stakeholders.
Technical Stack
- REST APIs
- JSON
- Jira
- Azure DevOps
Work Mode
This is a global role.
Applaudo Studios is an equal opportunity employer.
