San José, San José Province, Costa Rica Remote (Global) Employment

Applaudo Studios is hiring a Technical Product Manager

About the Role

Applaudo Studios is seeking a technically fluent, execution-oriented Technical Product Manager to thrive at the intersection of product, engineering, and stakeholder management. You will own the product backlog and drive cross-functional project delivery in a fast-paced Agile environment.

What You'll Do

  • Own and maintain a well-groomed product backlog, writing user stories and acceptance criteria aligned with business needs.
  • Lead cross-functional project delivery and serve as the team’s single point of accountability for quality and progress.
  • Act as the primary coordination point between internal engineering teams and external API or integration partners.
  • Translate business and partner requirements into clear functional and technical specifications.
  • Manage intake, triage, prioritization, and assignment of technical issues, defects, and enhancement requests.
  • Support onboarding of API and integration partners, including requirements gathering, environment setup, testing, and go-live.
  • Facilitate Agile ceremonies and cross-functional working sessions with internal and external teams.
  • Collaborate with engineering teams to analyze logs, error reports, and support tickets to diagnose and resolve issues.
  • Deliver weekly status reports to stakeholders covering milestones, risks, and blockers.
  • Present change requests to the Change Advisory Board.
  • Coordinate and support UAT and partner validation activities.
  • Track delivery progress, dependencies, and risks across multiple concurrent initiatives.
  • Provide direct user support when required, including troubleshooting, feature walkthroughs, and discovery sessions.
  • Leverage AI tools to improve workflows, documentation quality, and delivery speed.
  • Identify opportunities to improve onboarding, support, and issue management processes through standardization and automation.

What We're Looking For

  • Strong fluency in Agile and Scrum, including backlog ownership, sprint ceremonies, user story writing, and acceptance criteria definition.
  • Strong product ownership mindset, with the ability to prioritize effectively, champion quality, and drive the Definition of Done.
  • Proven ability to act as a liaison between engineering teams, business stakeholders, and external technology partners.
  • Excellent technical communication skills, translating business requirements into technical language for audiences at all levels.
  • Working knowledge of REST APIs, JSON, and authentication concepts, including error handling, log review, and defect triage.
  • Hands-on experience with Jira or Azure DevOps for backlog management, issue tracking, and release coordination.
  • Strong documentation skills covering requirements, epics, user stories, workflows, and integration touchpoints.
  • Active user of AI tools and copilots, with a practical focus on improving workflows and engineering productivity.
  • Highly self-managed, with strong ownership and proactive risk identification across concurrent initiatives.
  • Strong empathy and curiosity for customer and partner problems, with a practical and solution-oriented mindset.
  • Advanced English proficiency with conversational fluency to collaborate effectively with US-based stakeholders.

Technical Stack

  • REST APIs
  • JSON
  • Jira
  • Azure DevOps

Work Mode

This is a global role.

Applaudo Studios is an equal opportunity employer.

Required Skills
REST APIsJSONJiraAzure DevOpsAgileScrumBacklog ManagementSprint CeremoniesUser Story WritingAcceptance CriteriaProduct OwnershipPrioritizationTechnical CommunicationAuthentication ConceptsDefect Triage
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About company
Applaudo Studios

Applaudo partners with ambitious companies to transform through technology with an AI-native mindset at the core of how they think, build, and deliver. They combine strategic clarity, world-class execution, and modern engineering practices to help clients accelerate measurable business outcomes and stay competitive.

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Job Details
Department Software Development
Category product
Posted 14 days ago