QuickNode is looking for a Technical Operations Engineer, Core to ensure the stability, reliability, and performance of our production systems. You will leverage your deep technical expertise in Web3/blockchain technologies to manage, optimize, and enhance our platform infrastructure, driving operational excellence through proactive monitoring, incident management, and collaborative initiatives.

What You'll Do

Lead the deployment, optimization, and operational management of new blockchain networks.
Conduct thorough testing, benchmarking, and continuous improvement of chain reliability and performance.
Address high-impact Web3 incidents through troubleshooting, log analysis, JSON-RPC debugging, and coordination with partners.
Develop and maintain comprehensive monitoring and alerting solutions using advanced dashboards.
Define, implement, and enforce service-level objectives and agreements.
Implement and maintain automation solutions to streamline deployments and optimize infrastructure.
Actively collaborate with Tier-1 support, infrastructure, and development teams.
Participate in a rotating 24/7 on-call schedule to address critical system incidents.

What We're Looking For

Minimum of 5 years in Technical Operations, Site Reliability Engineering, or a closely related role.
Proven Linux/Unix system administration and advanced troubleshooting capabilities.
Deep experience managing complex Web3 infrastructures, including RPC services, validator setups, and node operations.
Skilled in interpreting blockchain logs, JSON-RPC responses, and debugging intricate Web3 protocol issues.
Solid hands-on experience with configuration management and infrastructure automation tools like Helm, Terraform, Ansible, and Consul.
Containerization expertise with Docker and Kubernetes for managing and scaling services in cloud environments.
Competency in scripting/programming languages such as Python, Go, or JavaScript.
Advanced proficiency in monitoring and analytics platforms like Grafana and DataDog.
Demonstrated ability to identify performance patterns, forecast potential issues, and implement preventive solutions.
Strong track record defining, measuring, and maintaining SLAs/SLOs.
Experienced with incident response tooling and processes.
Willing to travel on a limited basis, generally less than 10 days per year.
Exceptional interpersonal and communication skills.
Self-motivated, solution-oriented, and consistently striving for operational improvements.
Solid professional attributes, committed to transparency, accountability, and ethical behavior.
Self-starter driven by curiosity and initiative.
Thrives in dynamic environments and committed to maintaining industry leadership in Web3.

Technical Stack

Linux/Unix
Helm
Terraform
Ansible
Consul
Docker
Kubernetes
Python
Go
JavaScript
Grafana
DataDog
PagerDuty

Team & Environment

You will join a company of over 120 people, collaborating closely with Tier-1 support, infrastructure, and development teams in a high-performing and flexible environment.

Benefits & Compensation

US base salary range of $73,900 - $156,510 per year at level P3. International ranges are discussed during hiring.

Work Mode

This is a global remote position, with a headquarters in Miami, Florida.

Quicknode is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.