Nordson was looking for a Technical Customer Engineer II

This role delivers hands-on technical support to both the sales team and customers during the sales process. The engineer serves as a technical resource, clarifying product capabilities and addressing detailed inquiries about specific systems or product lines.

Key Responsibilities

Deliver comprehensive product demonstrations tailored to customer needs
Respond to technical questions with precision and clarity
Collaborate with sales to align product features with customer requirements
Guide customers in optimizing the performance and value of their purchased systems
Diagnose and resolve complex technical issues, including debugging and repairing advanced equipment

The position plays a critical role in bridging technical expertise with customer engagement, ensuring solutions are effectively understood and implemented.

Required Skills

Technical SupportCustomer SupportTroubleshooting

About company

At Nordson, we believe that anything is possible. We empower our global team of employees to engineer, manufacture, and market innovative products and systems that are essential to everyday life. These differentiated products and systems are used for precision dispensing and processing and serve a variety of end markets, including packaging, transportation, medical, and electronics. Founded in 1954, we are guided by our values of integrity, respect for people, customer passion, energy, and excellence. We care for our employees and provide them with opportunities to advance their careers and make an impact, inside and outside of work. Nordson is headquartered in Westlake, Ohio, and has direct operations in more than 35 countries to support our products and systems with application expertise and a direct global sales and service organization.

All jobs at Nordson Visit website

Job Details

Category other

Posted a year ago