The Technical Customer Engineer II at Nordson provides technical support and expertise to the sales team and customers during the sales process. This role is responsible for answering product questions, conducting in-depth product demonstrations, helping customers maximize product benefits, and diagnosing, troubleshooting, repairing, and debugging complex systems.
What You'll Do
- Providing technical support and expertise to the sales team and customers during the sales process
- Answering questions about a single product or a product line
- Providing in-depth demonstration of the products
- Assisting customers with maximizing the benefits from the products they bought
- Diagnosing, troubleshooting, repairing, and debugging complex systems
