Jobgether is hiring a Systems Engineer to deliver expert technical support and manage systems across varied client setups. In this remote role within the UK, you will be instrumental in maintaining robust IT operations and resolving complex technical challenges.

What You'll Do

Provide advanced remote support and troubleshooting for client environments, including workstations, servers, and networks.
Take ownership of escalated tickets from Technical Support Engineers, ensuring timely resolution.
Analyze unfamiliar client systems and document environments to identify optimal solutions.
Consult with clients on applications, IT best practices, and process improvements.
Monitor service boards, prioritize escalated tasks, and escalate complex issues appropriately.
Communicate technical information clearly to both technical and non-technical stakeholders.
Maintain high service quality while adhering to standard operating procedures.

What We're Looking For

Bachelor’s degree, technical qualification, or equivalent work experience.
4–6+ years of experience in desktop, server, or IT systems support.
Strong problem-solving skills and ability to prioritize multiple tasks.
Proficiency in Microsoft Server, Workstation Technologies, Office 365, and Azure.
Experience troubleshooting network configurations, hardware, and software issues.
Excellent verbal and written communication skills, with the ability to translate technical concepts for non-technical users.
Self-motivated, able to work independently and collaboratively.
Availability for occasional after-hours support or on-call rotations.

Nice to Have

VMWare experience.
CompTIA A+/Network+, MS-900, AZ-900, or MS-102 certifications.

Technical Stack

Microsoft Server
Workstation Technologies
Office 365
Azure
VMWare

Benefits & Compensation

Competitive salary and professional growth opportunities.
Exposure to diverse technical environments and hands-on experience with modern IT systems.
Collaborative, supportive, and learning-focused work culture.
Flexible working arrangements and opportunities for remote work.
Training and certification support to advance your IT career.
Engagement in meaningful projects that impact client operations directly.