FORWARD is hiring a Systems Development Manager to oversee the computerized development and operations of our Flash system, encompassing CRM, ERP, and our website. You will be responsible for maintaining and developing all systems and processes related to computerization, including databases for sales, receivables, payables, inventory, and delivery. This is a 100% onsite position.

What You'll Do

Help to continually improve the Flash system and ensure high customer service.
Maintain and oversee data imports.
Maintain proper inventory accuracy.
Monitor system performance and capacity.
Resolve employee complaints regarding difficult problems with systems operations.
Be responsible for the care and maintenance of all assigned equipment and tools.
Assist with the strategic planning of system development.
Provide expertise in formulating, developing, and implementing changes in operational procedures and/or systems.
Be knowledgeable of RF Systems and be able to troubleshoot systems.
Enforce the use of the functional organization and management direction.
Work closely with any outside consultant when needed.
Act as mentor to and direct activities of new managers and employees.
Have a backup plan in place should a total system crash occur.
Keep the President informed on the status of all projects and work assignments.
Maintain computerized data and inventory systems, focusing on accuracy.
Plan, organize, direct, troubleshoot, coordinate, and control the entire operation.
Instruct and train all employees and develop training programs.
Maintain all equipment related to the operations position.
Be the point person for installing all computerized systems and training managers and new employees.
Work on special assignments for the President.
Aid in teaching new employees in the proper use of any company system.

What We're Looking For

High School Diploma with experience and training in Computer Programming and System Development Management.
7 years of experience in system programming, distribution management, and customer service.
Direct experience with Odoo software.
Knowledge of databases (Odoo 11 Community Edition is the host platform for system development).