Responsibilities
- Architect Scalable Solutions: Gather requirements from across the business and translate them into Salesforce best practices, specifically focusing on CPQ configuration and workflows.
- Optimize the User Experience: Oversee user and license management while designing page layouts, record types, and custom objects that prioritize Clarity Over Complexity.
- Drive Process Automation: Identify inefficiencies and build automated solutions that improve data quality and track the metrics that matter most to our leadership.
- Ensure System Integrity: Maintain the 'source of truth' by monitoring integrations (like Marketo, Outreach, and DocuSign) and adhering to strict data management best practices.
- Empower the Team: Develop documentation and lead training sessions to ensure every Panopto team member is equipped to use our systems effectively.
Requirements
- Mastery of Salesforce: You bring 4+ years of hands-on Salesforce administration experience and hold your Salesforce Certified Administrator credential.
- CPQ Expertise: You have a deep understanding of the CPQ lifecycle; a Salesforce CPQ Specialist Certification is a significant 'force multiplier' for this role.
- Operational Ownership: You Act with Ownership, handling workload under pressure and meeting deadlines while managing the full software development life cycle.
- Strategic Relationship Building: You are a strong communicator who can collaborate with stakeholders in Finance, Sales Ops, and Support to build Collective Wisdom.
Nice to Have
- Technical Curiosity: You are familiar with Zapier and modern sales tech stacks, always seeking to Elevate the Craft through continuous learning.
Additional Information
- Remote, US: Candidates looking for flexible or remote-friendly positions are encouraged to apply. Panopto is proud to be a remote-first company. Employees in this position are eligible to work remotely.
- Remote, International: Candidates looking for flexible or remote-friendly positions are encouraged to apply. Panopto is proud to be a remote-first company. Employees in this position are eligible to work remotely. Still, they may make regular trips to the local international office from time to time, where applicable.
- Panopto is an Equal Opportunity Employer. We value and encourage diversity and solicit applications from all qualified individuals which will receive consideration for employment without regard to race, color, religion, sex, marital status, sexual orientation, gender identity or expression, national origin, age, disability or protected veteran status, or any other legally protected criteria, in accordance with applicable law. Panopto is committed to providing reasonable accommodation to applicants with disabilities. If you require accommodation for interviewing or otherwise participating in the employee selection process, please provide more detail on how we can further support you by reaching out to the Employee Experience department.
