ThermoFisher is hiring a Systems Administrator to manage the SAP SuccessFactors Learning Management System within our regulated environment. You will ensure the LMS operates effectively and maintains compliance with 21 CFR Part 11 and global quality standards.

What You'll Do

Administer and configure SAP SuccessFactors Learning, including roles, curricula, items, assignments, workflows, and notifications.
Maintain system security roles and access controls aligned with internal policies.
Manage configurations for learning assignments, certification programs, retraining rules, and compliance-driven curricula.
Perform system releases and regression testing following IT and Quality procedures.
Operate and maintain the LMS in a validated (GxP) environment.
Support Computer System Validation lifecycle activities, including requirement specifications, risk assessments, IQ/OQ/PQ documentation, and test script execution.
Ensure compliance with 21 CFR Part 11, electronic records requirements, and global regulatory standards.
Maintain audit trails, documentation, and system change logs.
Support internal and external audits and inspections.
Evaluate system changes and enhancements for validation impact.
Lead or support change control processes, including impact assessments and documentation updates.
Coordinate quarterly SAP SuccessFactors releases, including testing, validation updates, and stakeholder communication.
Partner with upstream and downstream system owners to manage integrations, such as HRIS, SSO, and content providers.
Ensure data accuracy, integrity, and reconciliation between LMS and connected systems.
Develop and maintain compliance and operational reports.
Support regulatory reporting and training compliance metrics.
Perform periodic data reviews and system monitoring activities.
Serve as subject matter expert for SAP SuccessFactors Learning.
Provide end-user support and troubleshooting.
Partner with HR, Quality, Compliance, and business leaders to design scalable learning solutions.
Develop system documentation, SOPs, and training materials.

What We're Looking For

Bachelor’s degree in Information Systems, HRIS, Business, Life Sciences, or a related field.
3–5+ years of hands-on SAP SuccessFactors Learning administration experience.
Direct experience operating and supporting systems in a validated (GxP) environment.
Strong understanding of Computer System Validation principles and methodologies.
Working knowledge of 21 CFR Part 11 and electronic record compliance requirements.
Experience supporting internal, external, and regulatory audits.
Strong analytical and documentation skills.
Ability to manage multiple priorities in a regulated environment.

Nice to Have

Experience in pharmaceutical, biotech, medical device, or other regulated industries.
Experience with LMS integrations, such as HRIS, SSO, or content providers.
Familiarity with SAP SuccessFactors release management processes.
Knowledge of data privacy regulations like GDPR.
Experience with reporting tools within SuccessFactors or external BI tools.