Snabbgross, part of the Axfood group, is looking for a Support Representative to join Dagab Butikssupport. In this role, you will be a key link in ensuring an efficient product flow for Axfood group's stores by providing support via phone, email, and chat. You will work proactively on improvements and develop solutions to enhance operations.

What You'll Do

Support stores and customers via telephone, email, and chat.
Work proactively with continuous improvements.
Work problem-solvingly and analytically with customer cases across Sweden.
Develop new solutions and constantly improve operations together with colleagues.

What We're Looking For

A high sense of service and an ability to see solutions to problems.
Enjoy working at a high pace.
See customer benefit and keep the customer's best interest in focus.
Be attentive and active in contacts, with ease in establishing and maintaining relationships.
Natural drive, curiosity, and ability to translate thought into action.
Responsible, initiative-taking, meticulous, and outgoing with good social skills.
Driven by the opportunity to develop professionally and take own responsibility.
Very good computer skills and knowledge of Microsoft Office.
Write and speak Swedish and English fluently.

Nice to Have

Experience from customer service and support work.

Technical Stack

Microsoft Office

Team & Environment

You will be part of Dagab Butikssupport. Our company culture is characterized by collaboration and forward momentum, where giving space for initiative and new ideas is important. Operations are based on good values for earth, people, and society.