Responsibilities
- Manage and scale high-value relationships across EHR, CPaaS, cloud infrastructure, and marketplace categories; maintain direct vendor leadership access to bypass standard support queues.
- Oversee the integrity and performance of all external technical integrations in partnership with internal stakeholders.
- Direct technical relationships with interoperability and EHR vendors to ensure seamless, reliable data flow.
- Scale marketplace onboarding by developing a standardized Partner Playbook, reducing internal stakeholder manual involvement.
- Drive complex programs with internal and external stakeholders, managing end-to-end execution from joint planning to executive reporting.
Requirements
- 4–8+ years in partner management, technical program management, solutions / implementations, or a comparable role.
- Working knowledge of the U.S. healthcare IT ecosystem — EHRs, middleware, point solutions, patient engagement.
- Experience working with integration vendors, EHRs, and/or interoperability programs.
- Familiarity with API-based integrations and third-party systems.
- Strong project management experience – ability to manage multiple workstreams and drive end-to-end execution across stakeholders simultaneously.
Nice to Have
- Familiarity with HL7/FHIR and healthcare integration standards.
- Background in enterprise SaaS and/or digital health.
- Track record of structuring and negotiating partnership agreements.
- Prior experience working at or with telecom and/or EHR vendors.
