Requirements
- Consulting & Sales Engineering Expertise: Leverage your experience in roles like consultant, sales engineer, or presales to provide insightful and engaging demonstrations.
- Enterprise Software Proficiency: Bring your background in the enterprise software space, particularly with contact center or automation technologies, to the table.
- Programming Skills: Utilize your JavaScript programming/scripting experience, essential for presales and enablement services.
- Low Code & Conversational AI Experience: Experience presenting conversational AI and generative AI technologies.
- Contact Center Knowledge: Understanding contact center technology (SIP and typical contact center components such as SBCs, ACD, ASR, TTS, etc.).
- Experience with conversation design, IVR design or chatbot design.
- Presentation Prowess: Be a confident and engaging presenter, capable of captivating your audience.
- Tech Enthusiast: Demonstrate confidence in speaking about and dealing with technology, with an ability to quickly learn new technologies.
- Technical Expertise: Have a deep understanding of Cognigy, conversational AI technologies, NLU/NLP, and related software technologies, including UI/UX.
- Sales Acumen: Effectively communicate complex technology in an easy-to-understand manner, build rapport with customers, and showcase Cognigy’s capabilities and value proposition.
- Communication & Collaboration: Exhibit excellent communication skills, tailored to your audience, and the ability to collaborate effectively with cross-functional teams (Must be fluent in English and Spanish. Italian and Portuguese are a plus.)
Nice to Have
- Knowledge of Java, Python, or similar languages is a plus.
- Experience with video editing, Photoshop, or similar tools is a valuable asset.
Benefits
- Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment!
- As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations.
Additional Information
- Must be fluent in English and Spanish. Italian and Portuguese are a plus.
