Garner Health is looking for a Strategic Accounts Director to manage and grow relationships with our most significant employer clients. In this role, you will serve as a trusted strategic partner, advising on plan design and driving measurable improvements in cost and performance.
What You'll Do
- Own the process to retain and upsell some of Garner’s largest employer clients.
- Collaborate with account managers to ensure an excellent client experience.
- Become our client’s trusted strategic partner on plan design, bending cost trends and driving plan performance.
- Work with clients to resolve strategic problems and ensure Garner is delivering value to the employer’s health plan and members.
- Establish and manage some of our most important strategic broker and client relationships.
- Monitor and anticipate the strategic needs of your book of business.
- Monitor overall client health and execute strategic plans to proactively address key account risks.
- Collaborate with product, data, and technology teams to deliver customized reports and presentations demonstrating the value and ROI of Garner.
- Drive improved net revenue retention and other KPIs for your book of business.
What We're Looking For
- Deep health plan design and benefits knowledge, including experience advising large and Enterprise employer clients on benefits strategy and cost performance.
- 7+ years of experience in a commercially-oriented account management or sales role in the employee benefits space.
- A deep commercial focus with the desire to be measured and compensated via the retention and growth of your book of business.
- Proven results of achieving retention and upsell targets year over year.
- A self-starter with the strong desire to work in an ambiguous, rapidly evolving, and fast-paced startup environment with notable upside.
- Excellent communication and presentation skills.
- Problem solver in ambiguous situations.
- Strong communicator who can effectively articulate a vision.
- The ability to travel up to 25% of the time.
- A desire to be a part of our mission to improve the healthcare system.
Team & Environment
This role will report to the SVP, Strategic Accounts. You’ll join a culture designed to cultivate teamwork, trust, autonomy, exceptional results, and individual growth.
Benefits & Compensation
- Salary: $158,000 - $195,000 + equity: Eligible to participate in our equity incentive plan
- Medical/Dental/Vision plan options
- 401(k)
- Teladoc Health
- Flexible PTO
- Equity incentive plan
Work Mode
This is a remote position.
Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace.
