About the Role
Collaborate with enterprise clients to understand technical requirements, design integration pathways, and deliver customized solutions using advanced language processing technology. Support pre-sales activities with technical expertise and lead post-sale implementation to ensure client success.
Responsibilities
- Lead technical discovery sessions with enterprise clients
- Translate business requirements into technical implementations
- Design system integrations using APIs and cloud infrastructure
- Support sales teams with technical demonstrations and proof of concepts
- Develop client-specific documentation and implementation guides
- Troubleshoot integration issues and provide resolution pathways
- Collaborate with product teams to relay client feedback
- Maintain up-to-date knowledge of language technology capabilities
- Assist in scoping technical projects and timelines
- Deliver training sessions for client technical teams
- Monitor deployment progress and ensure alignment with specifications
- Identify opportunities for process automation in client workflows
- Advise on best practices for API usage and data security
- Coordinate with internal engineering for custom feature requests
- Ensure compliance with data privacy standards during integration
- Participate in product testing for new enterprise features
- Prepare technical proposals for complex client use cases
- Evaluate client systems for compatibility with solution offerings
- Optimize translation workflows based on client needs
- Track key performance metrics for solution effectiveness
- Support incident resolution with client technical teams
- Document integration patterns for reuse across clients
- Facilitate onboarding for new enterprise accounts
- Contribute to internal knowledge base improvements
- Stay informed about industry trends in language technology
Compensation
Competitive salary with performance-based incentives
Work Arrangement
Hybrid work model with flexible remote options
Team
Cross-functional team focused on enterprise client solutions
What We Offer
- Opportunities for professional growth and leadership
- Access to cutting-edge language technology platforms
- Collaborative environment with technical experts
- Flexible working hours and location options
- Support for continuing education and certifications
- Health and wellness benefits package
- Annual performance bonuses
- Modern office infrastructure and tools
- Inclusive culture with global team interactions
- Regular feedback and development reviews
Application Process
- Submit resume and cover letter through online portal
- Initial screening by recruitment team
- Technical assessment task
- First interview with hiring manager
- Second interview with team members
- Final interview with department lead
- Reference checks
- Offer presentation and onboarding discussion
- Pre-employment documentation submission
- Start date coordination
Available for qualified candidates
