Responsibilities
- Partner with Product, Engineering, Data (and Research) to shape strategy, align partner teams, and create a cohesive, high-trust retirement experience across the employer and employee journey.
- Operate as the design lead for your projects—co-owning priorities, success metrics and driving alignment across Retirement and key partner teams (Payroll, Benefits, Support/Ops).
- Improve both setup and account management to boost confidence, adoption, and retention to reduce contact rate and confusion.
- Create a more connected journey between payroll and retirement by designing across the seams of product, operations, and support—where the hardest and most interesting problems live.
- Design flexible, scalable patterns across Retirement, integrating seamlessly with adjacent payroll and benefits touchpoints.
- Apply discerning design judgment to determine when and how to effectively incorporate AI to enhance the experience.
Requirements
- 8+ years in product design, with a portfolio showing end-to-end shipped work and the impact it drove.
- High bar for craft across interaction design, information architecture, and visual design—especially for complex, form-heavy workflows.
- Comfort moving between design and code — whether that means shipping UI improvements directly, working closely in the codebase with engineers, or using AI-assisted tools to close the gap between prototype and production.
- Comfortable operating in ambiguity and shaping messy inputs into clear goals, tradeoffs, and shipped outcomes.
- Building strong partnerships with Product, Engineering, and Data to prioritize, execute, and iterate.
- Systems thinker who designs solutions that scale beyond one-off screens and hold up across a product ecosystem.
- Bring a clear point of view, engage in constructive feedback, and help teams align quickly by clarifying tradeoffs and driving decisions forward.
- Track record leading multi-workstream initiatives across teams—setting direction, unblocking partners, and shipping measurable improvements.
Nice to Have
- Experience in regulated/high-trust domains (fintech, taxes, insurance, healthcare, benefits/retirement).
- Demonstrable AI fluency in your design practice — not just familiarity with tools, but evidence of AI changing how you prototype, test, and ship.
- Comfortable tackling content design aspects (making complex concepts understandable).
- Have contributed to growing a Design system with components or patterns.
