Pinterest is seeking a Sr. Staff GenAI Content & Conversational Designer to lead conversation design and strategy for a multi-agent AI-powered Pinterest Business Assistant. This role supports monetization efforts by helping business users such as merchants, advertisers, and agencies create inspired content, connect with customers, and achieve their business goals through innovative AI experiences.
What You'll Do
- Lead conversation design and strategy for a multi-agent AI powered Pinterest Business Assistant to help business users (merchants, advertisers, and agencies) create inspired content, connect with customers, and achieve their business goals
- Act as the voice of the user by becoming an expert in our business products and leveraging research to inform the design of the AI assistant
- Drive improvements in prompt and skill management, owning the process from conception to production, and rapidly adapting to new technologies
- Collaborate cross-functionally with researchers, product managers, engineers, and stakeholders to establish conversational, cohesive experiences with a unified voice
- Apply systematic thinking to your work, contributing to scalable, consistent design patterns, and participating in critique to strengthen your designs
- Actively seek learning opportunities to grow your craft, define success metrics for novel AI features, and obsess over building trustworthy, high-impact AI systems
What We're Looking For
- Bachelors degree in design, technical writing, a related field or equivalent experience
- 7+ years of experience in user-focused product conversation and content design
- Experience shaping content for multi-disciplinary projects
- Experience with LLMs, prompt shaping/engineering and working on AI product flows and with agentic systems
- A portfolio demonstrating breadth and creativity and proven experience in content design, design thinking and product strategy
- Strong experience leading multiple complex work streams
- Ability to mentor and help lead content design craft and skills especially with emerging technologies
- Passion for building accessible, inclusive, quality, safe AI products
Technical Stack
- LLMs
- prompt shaping
- prompt engineering
- agentic systems
- AI product flows
Team & Environment
- Part of the Monetization design team
Benefits & Compensation
- Relocation assistance is not provided for this position
- Opportunity to work remotely with in-person collaboration 1-2 times per quarter
- Equitable, inclusive, and inspiring workplace
- Base salary range: $146,561—$301,744 USD
- Eligible for equity
- Access to information about company culture and benefits via provided link
- Equal opportunity employer with consideration for employment regardless of protected characteristics
Work Mode
- Remote with in-person collaboration required 1-2 times per quarter; role can be situated anywhere in the country
Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. Pinterest also considers qualified applicants regardless of criminal histories, consistent with legal requirements.
