Zapier is hiring a Senior Backend Engineer for our Integration Quality team. You will be responsible for maintaining and improving our most important, revenue-generating integrations. You'll build features, fix bugs, and scale quality improvements across thousands of integrations, working within a culture that believes computers should do more work and that automation should work for everyone.

What You'll Do

Build features and ship bug fixes for highest-priority integrations using the Zapier Developer Platform.
Take on the team’s most complex problems—translating ambiguous goals into executable work and establishing measurement strategies.
Use observability data to improve reliability, adopt new API features, and prevent customer issues before they escalate.
Support teammates across experience levels via pair-programming, code reviews, and technical coaching.
Work cross-functionally with product, design, and data teams to ship impactful features.
Navigate between services to debug and fix issues that impact integration customers and developers.

What We're Looking For

6+ years of professional software development experience, including at least 2 years at a senior level.
Strong proficiency with TypeScript and Node.js in production environments and familiarity with legacy code patterns.
Deep systems understanding to navigate across different codebases and services to trace issues, understand dependencies, and implement solutions.
Exceptional autonomy and self-direction, comfortable with ambiguity and translating large, unclear goals into actionable plans.
Strong cross-functional communication skills, shifting between high-level strategy and detailed technical discussions.
Passion for mentoring and supporting engineers at various experience levels in a collaborative, remote environment.
Quality-focused development with excellent async communication habits, self-documenting decisions, and writing maintainable code.
Curiosity & continuous learning, especially with AI tooling and new approaches to improve efficiency.

Nice to Have

Experience using data query/visualization tools (like Databricks & Looker).
Experience working across a wide variety of third-party APIs, especially enterprise platforms like Microsoft Office 365, Google Workspace, Salesforce, or Meta/WhatsApp.
Experience building developer tooling, internal platforms, or prototyping processes that scale quality improvements.
Previous experience with the Zapier Developer Platform or building similar 3rd party integrations/connectors.
Background in API versioning deprecation handling, or managing breaking changes in production systems.

Technical Stack

TypeScript
Node.js

Team & Environment

You will join the Integration Quality team, collaborating with brilliant people, using the latest tools, and leveraging the flexibility of remote work. The team focuses on ensuring the quality and reliability of Zapier's core integrations.