Responsibilities
- Lead day-to-day coordination of PerformYard enablement, including manager and employee training through live sessions, job aids, FAQs, and office hours
- Develop and distribute clear communications supporting performance cycles, including goal setting, check-ins, reviews, and timelines
- Triage and resolve platform issues in partnership with HRIS/People Solutions and the vendor
- Create a repeatable performance-cycle operating cadence including launch readiness checklists, automated reminders, and completion monitoring
- Develop practical templates and toolkits that improve the quality and consistency of performance conversations, not just completion rates
- Support expansion of developmental feedback practices such as 360 feedback pilots and standardize administration where appropriate
- Build and operationalize the California Manager Academy as a structured learning journey addressing high-risk manager capability needs in California
- Curate, configure, and deploy training content in Relias or approved partner platforms to support California compliance and manager readiness
- Develop and implement training domains including wage and hour fundamentals, leave and accommodation responsibilities, workplace safety and violence prevention, harassment prevention, and retaliation avoidance
- Establish completion tracking, knowledge checks, and proof-of-delivery processes to support audit readiness and risk mitigation
- Build manager-ready toolkits translating policies into practical guidance, including conducting effective check-ins, documenting feedback appropriately, setting clear goals, and understanding when to escalate to HR partners
- Develop micro-learning and short-form resources that reduce confusion and improve compliant behavior in the flow of work
- Stand up and manage a Global Cultural Training initiative to improve cross-cultural collaboration between U.S. and Manila-based teams
- Coordinate vendor or partner engagement as needed, define learning objectives, implement modules within Relias where feasible, and track adoption and impact
- Produce practical collaboration tools including communication norms, escalation expectations, and scenario-based learning resources
- Partner with the Manila People Development team to scale enablement delivery including training logistics, communications, reporting, and learner support
- Provide structured project plans, templates, and quality standards to enable consistent execution across time zones
- Establish operating rhythms including weekly prioritization, escalation pathways, and performance-cycle readiness checkpoints
Requirements
- 5+ years of experience in performance enablement, manager training, or L&D program leadership with a strong execution focus
- Demonstrated experience implementing or administering performance management platforms, with strong preference for PerformYard or similar systems
- Experience designing and delivering manager enablement programs that drive adoption and measurable behavior change
- Experience delivering training in regulated environments, particularly in California including wage and hour, leave and accommodations, harassment prevention, and workplace safety
- Experience integrating learning and performance systems such as LMS and performance platforms to reduce duplicative work for managers
- Strong facilitation, stakeholder management, and communication skills in a fast-moving, multi-market environment
- Advanced proficiency in Microsoft 365 including Teams, SharePoint/OneDrive, Excel, and PowerPoint
Benefits
- 401(k)
- Employee Assistance Program (EAP)
- Perks @ Clarvida – national discounts on shopping, travel, Verizon, and entertainment
Additional Information
- Remote (U.S.) with collaboration across U.S. and Manila time zones. No travel required.
- 1099 contract (project-based; hours per week based on scope; potential extension based on business need)
- Opportunity for contract extension based on business need and performance
