About the Role
Role details below.
Responsibilities
- Drive business in existing, under-penetrated and suspect Enterprise accounts
- Source net new opportunities through prospecting efforts
- Building quotes and proposals
- Creating strategic account plans
- Running business reviews
- Working alongside the greater account team comprised of the Account Executive, Solutions Consultant, Solution Sales, Renewal Sales, Customer Success and Sales Development
- Learn from experienced Sales professionals by being part of the team supporting and driving large Enterprise accounts through every stage of the selling process and customer journey
- Create formal networks with key decision makers and continually build a strong understanding of all aspects of the selling process
- Prospect under-penetrated Enterprise accounts and/or cross-sell new business unit applications
- Provide ‘on demand’ sales support to customers
- Support Customer Success Managers and Renewal Reps to ensure health and retention of customers
- Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help their digital transformation roadmap
- Identify the right specialist/ support resources to bring into a deal, at the right time
- Drive sales process management, opportunity closure, and ongoing account management to ensure customer satisfaction and help drive additional revenue streams
- Invest in yourself by continuing to develop your skills through formal training, coaching and feedback
Requirements
- Candidate must be located in or nearby Vienna, VA, San Diego, CA or Waltham, MA
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
- Have prior experience establishing trusted relationships with current and prospective clients as well as internal teams
- Ran full cycle sales deals for 1-2+ years
- Are coachable and focused on personal development to learn new skills
- Have the ability to understand the 'bigger picture' beyond solving a siloed issue
- Are driven and consistently able to apply newly learned, complex knowledge
Work Arrangement
local-city
Additional Information
- The Enterprise Sales Associate role involves both selling and sourcing deals to drive new business and develop ServiceNow’s next generation of sales talent through a structured development and promotional path
